Support

How can we help?

Questions about an edition, payment, or download? Email us from the address connected to your purchase.

Write to us.

Include your order reference for purchase or download help.

support@truekeep.store

Email support

Do not include passwords or payment-card information.

Consumer complaints

Acknowledged within 48 hours and resolved within one month of receipt.

Account safety

We will never ask for your password or full card details.

Email TrueKeep support

Contact TrueKeep

TrueKeep support can help with your purchase, account, or download.

For a complaint, email support@truekeep.store with your order reference, account email, and a description of the issue. You can also submit a purchase support request from your account’s order details.

Read our Terms of Use, Privacy Policy, Refund Policy, and Digital Product Licence.